Video Tutorial Series

The Nexus Service Manager tutorial videos are a Step-by-Step guide on how to use our job management software.


How to Add a New Customer

In this tutorial we'll guide you through the steps of add a New Customer.

Step-by-step guild: Create and schedule a new job, Edit an existing job, Reschedule a job


How to Search Customers

In this tutorial we'll guide you through the steps of searching your customer database.

Step-by-step guild: Search Customers


Updating Customer Contact Details and Adding a Billing Contact

In this tutorial we'll guide you through the steps of updating a customer's contact details, adding an additional Contact to an existing Customer and setting the new Contact as the Billing Contact.

Step-by-step guild: How to update a customer’s details


Merging One Customer into Another

In this tutorial we'll guide you through Merging one Customer into another.

Step-by-step guild: Merge one customer into another


Create a New Quote

In this tutorial we'll guide you through how to create a new quote, including generating and emailing a quote for customer online approval.

Step-by-step guild: Create a new quote


How to Schedule a New Job, Edit a Job and Reschedule an Existing Job

In this tutorial we'll guide you through how to create a new job, how to edit a job and how to reschedule a job.

Step-by-step guild: Create and schedule a new job, Edit an existing job, Reschedule a job


How to Create a New Invoice for a Job

In this tutorial we'll guide you through how to create a new invoice for a job, including adding descriptions to an invoice, generating and emailing an invoice.

Step-by-step guild: How to create a new invoice for a job


How to Invoice Multiple Visits on One Invoice

In this tutorial we'll guide you through how to invoice multiple visits on One Invoice.

Step-by-step guild: How to invoice multiple visits on one invoice


How to Edit an Existing Invoice

In this tutorial we'll guide you through how to edit an existing invoice.

Step-by-step guild: How to edit an existing invoice


Entering Customer Receipts and Mass Receipts

In this tutorial we'll guide you through how enter a customer's receipt against an open invoice and how to enter mass receipts for a customer.

Step-by-step guild: How to enter a customer’s receipt against an invoice


How to Add a New Employee

In this tutorial we'll guide you through how to add new employee.

Step-by-step guild: How to add a new employee


How to Update an Employee Details

In this tutorial we'll guide you through how edit employee details.

Step-by-step guild: How to update an employee details


How to Create a User Account

In this tutorial we'll guide you through how to create a user account for an employee, how to email them their login details and how to modify their main menu, displayed on the left-hand side when using a desktop.

Step-by-step guild: How to create a office user account


How to add a New Employee Assignment

In this tutorial we'll guide you through how to add a new employee assignment through two different methods. Including how to make an assignment repeat automatically, how to edit an assignment and how to delete an assignment.

Step-by-step guild: How to add in a new employee assignment


How to add a New Service Category and New Service

In this tutorial we'll guide you through how to add a new Service Category, how to add a new Service and how to edit a Service.

Step-by-step guild: How to add a new Service Category, How to add a new service


How to Create a Customer Statement

In this tutorial we'll guide you through how create and/or send a customer statement.

Step-by-step guild: How to create a customer statement

Updated: 28 November 2023

Support telephone: 02 9521 4052

Nexus Service Manager is developed by Nexus Digital Technology PTY LTD.