These two ways set a job as unscheduled:

Method 1:

  1. Find the job you want to unschedule. You can usually find it on the main schedule or in the customer jobs list.
  2. Click on the "Reschedule" on the job.
  3. Look for a "Unschedule" button, located at the top of the reschedule screen and Click it.

Method 2:

  1. Open the customer with the job you want to unscheduled.
  2. Put your mouse over the job and click “Unschedule” from the dropdown list.
  3. Click yes to confirm you want to unscheduled the visit.

What does "unscheduled" mean in job management software?

When a job is "unscheduled", it means it's no longer assigned to a specific date and time or technician on the work Schedule. It's essentially removed from the schedule. This might be done for various reasons:

Changes in plans: The customer might have changed their mind, or the job might need to be postponed.
Need for rescheduling: The job might need to be rescheduled for a different time or date due to unforeseen circumstances.
Flexibility: The job might be one that doesn't require a fixed schedule and can be done whenever there's availability.

Unscheduled jobs are kept in a separate list called "Unscheduled Job Report" so they can be easily tracked and rescheduled later when needed.

Updated: 20 February 2025

Support telephone: 02 9521 4052

Nexus Service Manager is developed by Nexus Digital Technology PTY LTD.