The service report filename is generated by taking a template from the system setting Service_Report_Name and replacing specific placeholders.
The available options are:
• *SRN*: Service Report Name.
• *SRID*: Service Report ID. This is the unique numeric identifier for this specific instance of the report.
• *SITE_PROPERTY_ID*: The internal unique ID (PropertyID) associated with the site location in the database.
• *SITE_BUILDING_NAME*: The name of the building where the service was performed (e.g., "Skyline Apartments").
• *YYYY*: The current Year in 4-digit format (e.g., 2024).
• *MMM*: The current Month in short-text format (e.g., "Oct").
• *DD*: The current Day of the month in 2-digit format (e.g., 25).
The file name cannot be too long as it can’t be more than 100 characters.
The file name must be unique so having the service report ID *SRID* is highly recommended. If the file name is not unique it will cause problems overwriting other files.
Example:
If your Service_Report_Name setting is: ServiceReport_*SITE_BUILDING_NAME*_*SRID*_*DD**MMM**YYYY*
It would result in a filename like: ServiceReport_SkylineApartments_12345_25Oct2024
Updated: 4 June 2026